We never forget that the
property is your most important asset and we can confidently assure you that by
instructing us to act as your Letting and Management Agents your asset will be
in professional and caring hands.
We understand that letting your
property, especially for the first time, can be a worrying experience and with
this in mind our most important consideration is providing you the Landlord
with the best possible service and the right tenant for your property.
Finding a Property
Our personnel are specially trained
and equipped to assist Tenants to find properties to rent that will meet their
needs. We maintain a database of properties available to rent and of
prospective Tenants and their requirements. As properties become available, our
first action is to contact waiting Tenants on the database, who’s requirements
match the property. Typically, properties to rent become available about two
months before occupancy date, so where possible it is advisable to start looking
Having identified a potentially
suitable property, we will arrange a viewing. This will be at a time to suit
you, and could be at evenings or week-ends, subject of course to the Landlords
permission. All viewings will be accompanied by a member of staff, who will be
able to provide immediate advice and answer any questions you may have.
Offer & Application
Having decided on a property, you
will need to complete an online application form. At this time any details or
requirements can be provisionally agreed, such as occupancy date, duration of
the letting, etc.
On application, a Reservation Deposit
will be required. Assuming the rental proceeds, this will be deducted from the
Fees due before occupation as outlined on the enclosed sheet. If we or the
Landlord decline your application it will be refunded. It will however not be
refunded if you decide not to proceed for any reason, or if the tenancy fails
to proceed due to incomplete or inaccurate information provided in the tenancy
We will take references on behalf of
the Landlord. Normally these will include your employer, any former landlord
and a character reference. In addition a credit check will be undertaken.
Where a Tenant is unable to meet the
required income or credit checks, the Tenant may have a Guarantor agree to
underwrite any rent liabilities.
Rents are normally quoted on a
calendar month basis. In addition, the Tenant is usually responsible for
Council Tax, Water Rates, Gas, Electricity and Telephone costs.
Rents are payable by standing order
(unless alternative arrangements are agreed in advance) to our Company bank
account monthly in advance, with the first month’s rent due before taking
occupation of the premises.
A deposit (or ‘bond’) is normally
required prior to occupation. This is normally equal to 6 weeks rent. Where we
are managing the property, this deposit will be forwarded to the government
authorised custodial body, we use the Deposit Protection Scheme (DPS). We will inform
you in writing of which scheme is used. Where we are not managing the property
any tenancy deposit which is required will be taken by the Landlord.
The deposit is held to cover any
breakages, damage, rent arrears or other tenant liabilities. Where we are
managing, at the end of the tenancy we will check the property in the presence
of the Tenant and assess any damages and deductions due. Please note that the
deposit cannot be used by the Tenant to cover rent.
A fee is due to this company prior to
the start of the tenancy to cover the Tenant’s share of administration costs,
including preparation of the tenancy agreement and any legal notices,
referencing and credits checks, and check-in and check-out.
Where an Independent Inventory Agent
is used there may also be a fee from the Inventory agent for the check-in. Our
fees are laid out on a separate sheet which will be provided to you